All sales (even from the Marketplace) are logged. You can request a redelivery anytime through the vendor, by selecting the product and clicking the redelivery button. If you need to find a vendor, feel free to visit our store, where the vendor is always available.

HELP - Redelivery - Howto

Follow these steps to get your product redelivered!

You can also use the 1-prim-vendors for redelivery, from v2.4.0, if you click and hold on the vendor for longer than 2 seconds, the redelivery process will happen!